Salesforce vs AWS: How to Choose the Best Cloud Solution

Salesforce vs AWS: How to Choose the Best Cloud Solution

Salesforce vs AWS: How to Choose the Best Cloud Solution

December 01, 2023 0 Comments

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The provision of computer services, such as servers, storage, databases, networking, software, analytics, and intelligence, over the Internet is referred to as cloud computing. It has numerous benefits, such as expanded development rapidly, maintained adaptability, and provide flexibility in nature, advanced security, and a cost-effective approach.

However, not all cloud platforms are the same. Choose a cloud platform based on features, functionality, performance, compatibility, pricing, and support.

Today, I’m going to compare Salesforce and Amazon Web Services. My goal is to help you choose the best one based on what your business needs, I will show you how they differ and how they are similar.

What is Salesforce?

As a CRM, Salesforce­ assists your company in expanding and connecting with consumers. Sale­sforce operates as a SaaS platform, offe­ring cloud-based services acce­ssible via web browsers and mobile­ applications.

Salesforce­ provides AI-enhanced options for marke­ting, sales, service, and comme­rce needs. You can build and customize­ your applications using Salesforce’s user-frie­ndly low-code developme­nt platform. Plus, connect with other corporate syste­ms via their APIs.

Pros of Salesforce

  • It is easy to utilize and incorporates a smooth user interface.
  • It is reliable and versatile and can alter together with your advancing trade needs and goals.
  • It contains a huge and diverse community of clients and accomplices, who can offer bolster, suggestions, and best practices.
  • It includes a high level of security and belief and adheres to diverse industry norms and regulations.
  • It encompasses a fast pace of advancement and releasing new functions and upgrades as often as possible

Core products and features of Salesforce

Salesforce­ offers a broad range of products and feature­s. These cater to various busine­ss functions and industries. Some of the main products and fe­atures of Salesforce include­:

Salesforce Platform

This is the establishment of Salesforce, which permits you to construct and run your possess applications utilizing low-code or no-code instruments, including Lightning App Builder, Flow Builder, and AppExchange. You’ll also utilize the Salesforce Platform to coordinate with other frameworks and information sources utilizing APIs and connectors.

Sales Cloud

You may manage your sales funnel, accounts, contacts, leads, prospects, quotations, contracts, orders, and predictions with the aid of Salesforce’s sales solution.  Together with tracking sales success and collaborating with partners and your team, Sales Cloud also lets you automate duties related to sales.

Service Cloud

Salesforce Service Cloud provides you with the ability to provide holistic customer care across multiple platforms, including phone, web, email, chat, social media, and self-service portals. Salesforce Service Cloud implementation can transform your service operations. It enables you to automate workflows, manage cases and knowledge efficiently, and track key customer service metrics and satisfaction levels. This will enable you to deliver a superior customer experience.

Marketing Cloud

Salesforce offers a strong marketing solution that assists in developing and implementing custom attractive advertising campaigns on virtual platforms including the web, email, social media and mobile phones. The expertise of a Salesforce Marketing Cloud consultants can be vital while using Marketing Cloud to segment leads, track them and control content along with marketing assets, and measure ROI plus marketing effectiveness. They are conversant with various industry trends giving your company an upper hand by providing efficient strategies for both offline and online platforms.

Commerce Cloud

A Salesforce Commerce solution, that makes a difference when you help to build and manage online shops and shopping experiences over the web, mobile phones, social media, and other computerized Platforms. The Management of your Product Catalog, Inventory, Pricing, Promotion, Orders, and Fulfillment can also be managed through Commerce Cloud.

What is AWS?

Amazon Web Se­rvice, or AWS, is a platform that offers cloud computing. It supplies nume­rous services and solutions. They include­ infrastructure, platforms, and computer programs. As a IaaS, or Infrastructure as a Se­rvice, AWS provides cloud-based re­sources. These re­sources include serve­rs, storage spaces, and databases. As a PaaS, or Platform-as-a-Se­rvice, AWS offers tools and systems situate­d in the cloud. AWS tools help in creating, de­ploying, and managing software applications.

AWS provides 200 se­rvices and solutions. Amazon Web Se­rvices (AWS) provide a wide array of se­rvices. These span from computing and storage­ to database networking. In addition, they focus on se­curity and enterprise-le­vel IOT.AWS boasts a global setup. AWS has data ce­nters scattered in diffe­rent regions and availability zones for optimal pe­rformance, reliability, and access.

Pros of AWS

  • It is easy to use due to its simple interface­.
  • It’s flexible and scalable­ too! You can customize it to match your business needs.
  • They have a big community of users and partners where they give feedback and share their best practices.
  • Security is their top priority. 

Comparison between Salesforce and AWS

Salesforce and Amazon Web Service are both cloud stages, but they have distinctive centers and qualities. Salesforce is a CRM stage. AWS, on the other hand, focuses mostly on infrastructure and platforms. Salesforce is more reasonable for businesses that have to oversee their client connections and interactions, while AWS is more reasonable for businesses that have to construct and run their possess applications and frameworks.

Let’s talk about how Sale­sforce and AWS differ and are similar to each other:

  • Salesforce could be a SaaS stage, whereas AWS is both an IaaS and a PaaS stage. This means that Salesforce gives ready-made applications that you can use out of the box, whereas AWS gives cloud assets and instruments that you simply can utilize to form your applications.
  • Salesforce is more user-friendly and simple to utilize, whereas AWS is more specialized and complex. This implies that Salesforce encompasses a less complex and more natural interface, whereas AWS features a more progressed and modern interface. Salesforce also requires less coding and setup, whereas AWS requires more coding and configuration.
  • Salesforce is more adaptable and versatile, whereas AWS is more steady and accurate. This implies that Salesforce can adjust to your changing company requirements and objectives, whereas AWS can guarantee your reliable and high-quality execution and accessibility. Salesforce also permits you to customize and coordinate your applications more effectively, whereas AWS permits you to optimize, enhance, and secure your applications more effectively.
  • Salesforce is more costly and less straightforward, whereas AWS is more reasonable and more straightforward. This shows that Salesforce causes a higher and less predictable cost, while AWS incorporates a lower and more unsurprising cost. Salesforce also encompasses a more complicated and less adaptable pricing structure, whereas AWS has a more straightforward and more adaptable pricing structure. 
  • Salesforce is more imaginative and customer-oriented, while AWS is more mature and industry-oriented. This implies that Salesforce features a faster pace of advancement and releases advanced features and upgrades more as often as possible, whereas AWS features a more demonstrated track record and adheres to the best practices and benchmarks of the cloud industry. Salesforce also features a more assorted and strong community of clients and accomplices, whereas AWS has an enormous and more energetic community of clients and designers.

Why Salesforce is better than AWS?

There is no definitive answer to which cloud platform is better, as it depends on your business needs, preferences, and budget. However, based on the comparison above, I can say that Salesforce is better than AWS in some aspects, such as:

  • If you need a CRM solution that can help you manage your customer interactions and relationships, and drive your business growth, then Salesforce is better than AWS, as it offers a complete suite of products for marketing, sales, service, and commerce, with AI-powered features and insights.
  • If you need a cloud platform that is easy to use and has a user-friendly interface, then Salesforce is better than AWS, as it has a simpler and more intuitive interface, and requires less coding and configuration.
  • If you need a cloud platform that is flexible and scalable, and can adapt to your changing business needs and goals, then Salesforce is better than AWS, as it can customize and integrate your applications more easily, and allows you to leverage data and analytics to make smarter decisions and predictions.
  • If you need a cloud platform that is innovative and customer-oriented, then Salesforce is better than AWS, as it has a faster pace of innovation and releases new features and updates more frequently, and has a more diverse and supportive community of customers and partners.

Closing Thoughts

Salesforce and AWS are both powerful and popular cloud platforms, but they have different focuses and strengths. Salesforce is mainly a CRM platform, while AWS is mainly an infrastructure and platform platform. Salesforce is more suitable for businesses that need to manage their customer relationships and interactions, while AWS is more suitable for businesses that need to build and run their own applications and systems.

However, you might require professional advice and assistance to support you on your cloud journey.  For this reason, you might need to consider contracting a Salesforce consulting services, such as dgt27, to assist you with your cloud needs. If you would like to take advantage of our consulting services, please do not hesitate to contact us today. 

Thiago T

Full-Stack Salesforce Developer

Thiago is a highly skilled full-stack Salesforce developer with over 10 years of experience. He has successfully implemented Salesforce solutions for clients from various walks of life. His expertise extends across different sectors, including government, non-profit organizations, large and small companies, as well as universities. Thiago's diverse experience allows him to tailor Salesforce solutions to meet the unique needs and challenges of clients in different industries. Currently, he leads a team of 10x certified Salesforce developers across the US, Europe, and South Asia.

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