15 Years of Proven Expertise in Salesforce Consulting for 350+ Delighted Clients.

dgt27 is trusted by 350+ clients across
12 industries worldwide.

15 Years of Proven
Expertise in Salesforce
Consulting with 50+
Certified Developers.

Salesforce Proven Expertise Logo

50%

Sales velocity up 50% with Salesforce integration that automates lead routing and data sync.

Tech

35%

Client revenue per rep up 20% through targeted workflows and connected Salesforce data.

Financial Services

30%

Annual gifts up 30% when donors, campaigns, and NPSP sync seamlessly within Salesforce.

Nonprofit

25%

Ops costs down 25% with custom Salesforce integrations designed by our certified consultants.

Cross-Industry

18%

Gross margin lift and stockouts down 18% through ERP and inventory data sync.

Manufacturing & Industrial

30%

Data accuracy up 30% and claim denials down 12% using secure, PHI-compliant Salesforce integration.

Healthcare & Life Sciences

22%

Enrollment conversion up 22% after connecting CRM and LMS events for smarter tracking.

Education & EdTech

38%

Online sales up 38% by syncing customer segments and order data directly into Salesforce.

Retail & E-commerce

Proven Industry Leadership

Why Choose dgt27 for Your Talkdesk Salesforce Integration?

Proven Salesforce Expertise

dgt27 brings years of CRM integration experience, enabling reliable and intelligent Talkdesk Salesforce integration. We tailor every connection to meet your organization’s customer experience goals—across service, sales, and support.

Real-Time Agent Productivity

Empower your support teams with real-time data syncing between Talkdesk and Salesforce. From inbound call pop-ups to automatic case creation, our integrations ensure your agents have the right data at the right time—without switching platforms.

Streamlined Omnichannel Workflows

Talkdesk enables calls, SMS, and chats—all integrated into Salesforce workflows. With dgt27, we design automation and logic that aligns every customer interaction with CRM records for accurate, timely follow-ups.

Customization to Fit Any Team

Whether you're a small support desk or a multi-region call center, we build scalable solutions to suit your business. Custom field mapping, rule-based routing, and on-screen CTI panels are fully configurable based on your Salesforce objects.

WHAT WE DO

Our Talkdesk Salesforce Integration Services

Api Integration

Custom Talkdesk CTI Integration

Get an intuitive call control interface embedded directly into Salesforce to streamline agent tasks.

Planning & Requirement Analysis

Automated Call Logging & Routing

Automatically capture call metadata, link to records, and assign follow-up tasks based on call outcomes.

Continuous Support and Training

Real-Time Contact Pop & Contextual History

Display full caller context from Salesforce—including cases, leads, and past activities—before the call even starts.

Api Integration

Omnichannel Workflow Sync

Synchronize SMS, voicemail, and call recordings to appropriate Salesforce records for unified visibility.

Why Choose dgt27 for Your Salesforce Integration

Why dgt27?

Why dgt27 Stands Out?

Experience seamless customer engagement with Talkdesk Salesforce integration, delivered by dgt27—your trusted Salesforce partner. We help businesses unify their contact center operations with Salesforce CRM to streamline workflows and improve agent performance in real time.

  • Expertise You Can Trust

    Recognized Salesforce Experts

    Trusted by global brands for precision CRM integrations.

  • Comprehensive End-to-End Delivery

    End-to-End Service

    From setup and mapping to testing and ongoing support, dgt27 handles every aspect of integration.

  • Flexible & Scalable Solutions

    Business-Centric Focus

    We align every integration with your KPIs—whether that’s reducing handle time, enhancing reporting, or improving customer satisfaction.

Frequently Asked Questions

Frequently Asked Questions

Talkdesk uses a CTI adapter and APIs to sync call data, recordings, and agent activity directly into Salesforce records.

Yes. dgt27 enables full customization of the CTI panel, field mapping, routing logic, and workflow triggers.

Absolutely. Talkdesk’s cloud-native platform works seamlessly across distributed teams with full Salesforce visibility.

Yes. We offer customized support for both Salesforce Sales Cloud and Service Cloud environments.

Yes. With Talkdesk data flowing into Salesforce, you can create custom dashboards to track agent KPIs, call outcomes, and queue metrics.
CONTACT DETAILS
Send us your message

Tell us about your current CRM setup, marketing tools, and what you’d like to achieve. Our Salesforce integration consultant will review your details and reply within one business day with a clear action plan and estimated timeline.

Our Mailbox:

info@dgt27.com

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