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15 Years of Proven Expertise in Salesforce Consulting for 350+ Delighted Clients.

dgt27 is trusted by 350+ clients across
12 industries worldwide.

15 Years of Proven
Expertise in Salesforce
Consulting with 50+
Certified Developers.

Salesforce Proven Expertise Logo

50%

Sales velocity up 50% with Salesforce integration that automates lead routing and data sync.

Tech

35%

Client revenue per rep up 20% through targeted workflows and connected Salesforce data.

Financial Services

30%

Annual gifts up 30% when donors, campaigns, and NPSP sync seamlessly within Salesforce.

Nonprofit

25%

Ops costs down 25% with custom Salesforce integrations designed by our certified consultants.

Cross-Industry

18%

Gross margin lift and stockouts down 18% through ERP and inventory data sync.

Manufacturing & Industrial

30%

Data accuracy up 30% and claim denials down 12% using secure, PHI-compliant Salesforce integration.

Healthcare & Life Sciences

22%

Enrollment conversion up 22% after connecting CRM and LMS events for smarter tracking.

Education & EdTech

38%

Online sales up 38% by syncing customer segments and order data directly into Salesforce.

Retail & E-commerce

Proven Industry Leadership

Why Choose dgt27 for Your 8x8 Salesforce Integration?

Native CTI and Click-to-Dial

Empower your team with native 8x8 Salesforce integration features like click-to-dial, automatic call logging, and screen pop-ups. Enhance productivity and minimize data entry without leaving Salesforce.

Real-Time Call Logging

Every inbound and outbound call is automatically logged with timestamps, notes, and call recordings—ensuring complete transparency and accurate reporting.

Unified Contact Records

Access caller information instantly through Salesforce. Our integration syncs contact and account details with 8x8’s voice platform to offer contextual communication in real-time.

Improved Workflow Automation

Automate follow-ups, tasks, and call outcomes directly from your Salesforce interface. dgt27 ensures your sales and support teams stay efficient and consistent.

WHAT WE DO

Our 8x8 Salesforce Integration Services

Api Integration

Click-to-Call from CRM

Launch outbound calls directly from Salesforce records—leads, contacts, opportunities, and cases—with one click.

Planning & Requirement Analysis

Inbound Caller Recognition

Instantly identify callers with screen pop features displaying lead or contact info before answering.

Continuous Support and Training

Automatic Call Logging

Capture call activities with duration, disposition, notes, and follow-up tasks without manual effort.

Api Integration

Call Recording and Storage

Integrate and manage call recordings within Salesforce to support QA, compliance, and training initiatives.

Why Choose dgt27 for Your Salesforce Integration

Why dgt27?

Why dgt27 Stands Out?

Streamline communication and CRM efficiency with 8x8 Salesforce integration—seamlessly delivered by dgt27. As your trusted Salesforce consulting partner, we integrate 8x8's cloud communications into Salesforce to reduce call handling time, automate record keeping, and improve customer experiences.

  • Expertise You Can Trust

    Customized Solutions

    We tailor 8x8 integrations to suit your call center, sales, or support workflows

  • Comprehensive End-to-End Delivery

    Secure & Scalable

    Our integration ensures secure communication and compliance as you grow

  • Flexible & Scalable Solutions

    Hands-On Support

    dgt27 offers implementation, training, and ongoing support to keep everything running smoothly

Frequently Asked Questions

Frequently Asked Questions

It’s the process of connecting 8x8’s cloud phone system with Salesforce CRM to enhance communication, call logging, and customer insights.

Yes. Our integration enables one-click dialing directly from Salesforce objects such as Leads, Contacts, and Cases.

Absolutely. 8x8 call recordings can be stored and accessed within Salesforce, with relevant contact or case links.

Our integration scales easily. Whether you're a small support team or an enterprise-level contact center, we tailor it to fit your needs.

No, but if you’re using Microsoft Teams, we can configure a joint 8x8 + Teams + Salesforce setup for unified communication.
CONTACT DETAILS
Send us your message

Tell us about your current CRM setup, marketing tools, and what you’d like to achieve. Our Salesforce integration consultant will review your details and reply within one business day with a clear action plan and estimated timeline.

Our Mailbox:

info@dgt27.com

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